Jamie Spencer
OpenAI has unveiled a new way to interact with its viral chatbot: a dedicated U.S. phone number, 1-800-CHATGPT. By dialing the number or messaging via WhatsApp, users can now engage with the chatbot through familiar and accessible channels. OpenAI describes the initiative as an “easy, convenient, and low-cost way” to try out ChatGPT, offering users 15 free minutes of interaction per month.
The announcement is part of OpenAI’s ambitious 12-day release event, which has included a series of updates to enhance the company’s suite of generative AI tools.
Expanding Access Through Familiar Platforms
With the introduction of 1-800-CHATGPT, OpenAI aims to make its chatbot more accessible to a broader audience. The tool does not require users to have an account initially, though the company is exploring ways to integrate WhatsApp interactions with existing ChatGPT credentials.
“The team built the tool just a few weeks ago,” an OpenAI employee said during a livestream, highlighting the rapid development cycle behind the new feature.
Aggressive Growth in the AI Landscape
The phone-based chatbot access is one part of OpenAI’s strategy to solidify its position in the competitive generative AI market, which is expected to surpass $1 trillion in revenue within a decade. The company is facing stiff competition from rivals such as Amazon-backed Anthropic, Elon Musk’s xAI, Google, Meta, and Microsoft.
OpenAI recently hired its first chief marketing officer, signaling plans to invest heavily in advertising and user acquisition. In October, the company added a search feature to ChatGPT, positioning it as a stronger competitor against Google, Microsoft’s Bing, and Perplexity AI.
The Growing Suite of OpenAI Tools
The announcement of 1-800-CHATGPT comes alongside the rollout of Sora, OpenAI’s highly anticipated AI video-generation tool. This expansion reflects OpenAI’s efforts to diversify its offerings and enhance its competitive edge in the generative AI space.
OpenAI’s recent funding round in October valued the company at $157 billion, bolstered by a $4 billion revolving line of credit. The company’s liquidity now exceeds $10 billion, providing ample resources to fuel its aggressive growth plans.
What’s Next for OpenAI?
By offering phone and WhatsApp access to ChatGPT, OpenAI aims to bridge the gap between its sophisticated AI tools and everyday users. As the company continues to innovate and expand, these developments highlight its commitment to staying ahead in a rapidly evolving market.
For now, 1-800-CHATGPT offers an intriguing new way for users to explore ChatGPT’s capabilities—whether for curiosity, convenience, or productivity.
